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iphone recovery mode

i had switched over to android a little while ago so i forgot when i had found my old iphone se but whem i turn it on it says iphone disabled connect to itunes. so i did that and connected to itunes but after it was done i had gotten the activation lock and i totally forgot both my apple id and apple pw and i would rlly like to get back in but idk how. is there a way for u to not do this?

iPhone SE

Posted on Mar 6, 2020 10:18 PM

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Question marked as Best reply

Posted on Mar 7, 2020 8:26 AM

See if you can recover the ID/password.


Apple ID - How to find your Apple https://support.apple.com/en-us/HT201354 An iCloud e-mail address is an Apple ID.


Apple ID - Find https://iforgot.apple.com/appleid#!&section=appleid


Enter the Apple (iCloud) ID and click Forgot Password.


Apple ID - Manage https://appleid.apple.com/#!&page=signin


Apple ID – Forgot Password https://support.apple.com/en-us/HT201487


If necessary, if you are the original owner, take the device, the original purchase receipt with the serial number, and a photo ID to the nearest Apple Store.


Genius Bar Reservation and Apple Support Options - Apple. https://www.apple.com/retail/geniusbar/


or contact Apple ID Support. They will need to see the original purchase receipt/paperwork also.


Apple ID - Official Apple Support. https://support.apple.com/apple-id


Contact Apple for help with Apple ID account security - Apple Support. https://support.apple.com/en-us/HT204169


Get Support https://getsupport.apple.com/. Work through the screens to get a chat option.


https://twitter.com/AppleSupport


Or fill out and submit iTunes Store - Contact Us - Official Apple Support https://support.apple.com/en-euro/itunes-contact The form is for iTunes, but it will get passed to the ID Support section.



5 replies
Question marked as Best reply

Mar 7, 2020 8:26 AM in response to ineedhelpppp321

See if you can recover the ID/password.


Apple ID - How to find your Apple https://support.apple.com/en-us/HT201354 An iCloud e-mail address is an Apple ID.


Apple ID - Find https://iforgot.apple.com/appleid#!&section=appleid


Enter the Apple (iCloud) ID and click Forgot Password.


Apple ID - Manage https://appleid.apple.com/#!&page=signin


Apple ID – Forgot Password https://support.apple.com/en-us/HT201487


If necessary, if you are the original owner, take the device, the original purchase receipt with the serial number, and a photo ID to the nearest Apple Store.


Genius Bar Reservation and Apple Support Options - Apple. https://www.apple.com/retail/geniusbar/


or contact Apple ID Support. They will need to see the original purchase receipt/paperwork also.


Apple ID - Official Apple Support. https://support.apple.com/apple-id


Contact Apple for help with Apple ID account security - Apple Support. https://support.apple.com/en-us/HT204169


Get Support https://getsupport.apple.com/. Work through the screens to get a chat option.


https://twitter.com/AppleSupport


Or fill out and submit iTunes Store - Contact Us - Official Apple Support https://support.apple.com/en-euro/itunes-contact The form is for iTunes, but it will get passed to the ID Support section.



Mar 6, 2020 10:43 PM in response to ineedhelpppp321

Recycle that iPhone.


If you want to try to re-use it, you’ll need to get the screen repaired.


That iPhone is not disabled, it’s activation locked. You have what is in effect or is actually a lost or stolen device. This mechanism is is a theft deterrent, and it wouldn’t be an effective deterrent if it could easily be bypassed. Only the password to the Apple ID holding the activation lock can clear this, or with proof of original purchase and matching ID and a trip to Apple. And you’ll need to get the screen fixed to enter the Apple ID password.

iphone recovery mode

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