Haptic and sound not working iphone 8

You’re right, that’s the only choice i have right now.. although not like in the US, where i am now its not too easy to find the official stores. Hope everything will be solved when i get there. Thanks for helping me axel.. good night :)

ps : i pushed the wrong button, it said solved :D

Hi axel, thanks for replying. I have tried your advice, unfortunately it does not have any effect. However i noticed that though the volume button not responding, but it still responded when i pressed it together with the power button to force restart. So i guess the problem is not in the hardware, but probably in software. One more thing, after the phone had been restarted, the wifi button is always greyed, and could not be turned on. It lasted for a few minutes. I could not afford to do factory reset now, because i have too many important data inside my phone, at least until few months ahead.

Hi axel, i can’t press it more than 5 seconds because it automatically calling the emergency number.. the red button with the SOS thing.. when i force restart the count down in the red button started. When the timer ended, my phone called the police number. Is there another way to force restart it?

Hi axel... ooh i see now where i have gone wrong.. okay axel i have force restarted my phone four times now, and still not solving the problem. And everytime the phone started, it took a few minutes for the wifi button to work..

Glad to hear there is someone who has the same issue as me, i have not been able to check my phone in Apple store because of this pandemic and we have to stay at home. Currently i’ve switch to my old iphone 6s, hopefully it will still be able to function well in this time of crisis. Let me know if your phone is fixed and how to fix it.. thanks kieranaus

hi kieranaus, I have updated my phone to iOS 13.4 last night, but does not change anything. Still no sound no haptic. Let me know if yours are okay or still have the same problem as mine.. thanks.. stay safe..