Restore my Itunes Account for my new Computor

I haven't used my Itunes Account for years now. My old computer Hard drive crashed an I couldn't afford to try and recover the stored information. When I tried to log in to Itunes I was not able either because it didn't recognize my new computer or because I couldn't remember my password? I do know the email address I had at the time. Any suggestions?

Posted on Mar 8, 2020 5:46 PM

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1 reply

Mar 9, 2020 8:42 AM in response to JohnnytheAce

Hi there, JohnnytheAce!


Thanks for reaching out to the Apple Support Communities! It sounds like you're not able to sign into your iTunes on account on your new computer because you don't remember the password. I suggest checking out this article If you forgot your Apple ID password. This will allow you to reset the password for your account and log into iTunes to Redownload apps, music, movies, TV shows, and books to the new computer.


Have a terrific day!

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Restore my Itunes Account for my new Computor

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