You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Duplicated contacts on the phone but not on iCloud

Strange, on my iPhone contacts there are several duplicates but don't show on iCloud.

How to eliminate duplicates (not one by one possibly)?

iPhone 11 Pro, iOS 13

Posted on Mar 9, 2020 1:04 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 9, 2020 5:20 AM

I have only iCloud synced with contacts. Other accounts aren't. I made sure of that.

However I seem to have solved the issue by unselecting iCloud until I saw all contacts disappear and then select it again. Will wait to see if the issue occurs again. Maybe a mobile glitch. Thanks.

2 replies
Question marked as Top-ranking reply

Mar 9, 2020 5:20 AM in response to nsiotto

I have only iCloud synced with contacts. Other accounts aren't. I made sure of that.

However I seem to have solved the issue by unselecting iCloud until I saw all contacts disappear and then select it again. Will wait to see if the issue occurs again. Maybe a mobile glitch. Thanks.

Mar 9, 2020 1:05 AM in response to nsiotto

Contacts are neither stored locally on an iPhone nor in SIM. They are synced to an email account that you had Google, iCloud, AOL, Exchange, Outlook, Yahoo or any Other


  1. How many Contacts account (email client server) you have?
  2. What is your default Contacts Account?
  3. Which email account you are using to store Contacts?


  • See the GIF below for Contacts and Default Account



  • Learn how to add an email account and make it default (Watch the GIF)
  • This example is for Gmail but the process remains same for all Google, iCloud, AOL, Exchange, Outlook, Yahoo or any Other

Duplicated contacts on the phone but not on iCloud

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.