itunes keeps asking me to authorise the computer

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Level 1

8 points

itunes keeps asking me to authorise the computer

Certain songs won't play and iTunes keeps asking me to authorise the computer. I authorise it and it says this computer is already authorised! I've tried turning off user account controls and removing the sc info folder. Any advice?

Windows, Windows 10

Posted on Mar 9, 2020 9:28 AM

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Answer 1

Niel

Community+ 2025

Level 10

741,125 points

Mar 9, 2020 10:20 AM in response to imogen293

Delete and redownload the songs which won't play; if you get told that you'll be charged again, click here and ask the iTunes Store staff for assistance.

(179351)

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Answer 2

imogen293 Author

Level 1

8 points

Mar 10, 2020 7:06 AM in response to Niel

Thank you! The problem has now been resolved

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