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I booked an appointment at Apple Genius Bar because I'm having a hardware issue. My iPhone XR is still under warranty. If Apple decided to replace the iPhone, will they give me a new one or a refurbished one?
iPhone XR
Agree to what? The employees are required to follow Apple's policies. You will get what they are required to replace your phone with.
I don't know why you're quite this fixated on getting a brand new phone. You brought in a used phone. Why should the replacement be brand new? A new device they could have sold to someone else?
If you bought a brand new car with a 5 year bumper to bumper warranty, and the engine had a catastrophic failure at the three year mark, which of these do you think the company would do?
No company that wants to stay in business just hands out brand new products to replace defective or broken ones.
If I have an iPhone XR, will they give me a new one then?
Again, it depends on the availability of service replacements, which you will always get first if they have them.
What if I ask them before I agree to replace it? Are they allowed to tell me that the iPhone is completely new?
I mean that because the phone is under warranty and I never damaged it in any way. I just began to notice a hardware issue. What do you think?
There's no point in continuing this conversation. Either you are incapable of comprehending what you've been told, or you simply refuse to accept reality.
Good luck.
I made the girl I like jealous by talking to another girl. I did not mean to make her jealous, but she seems annoyed. What is the right step to do now?
Johncarlkik wrote:
I made the girl I like jealous by talking to another girl. I did not mean to make her jealous, but she seems annoyed. What is the right step to do now?
Seriously?
New iPhone or Refurbished iPhone?
