Live listen won’t turn off
Once I turn on live listen it comes on but when I click to turn it off it will say that it is off but sound is still coming through. What could be causing this?
iPhone 11 Pro Max, iOS 13
User profile for user:
chris_g1
User level:
Community Specialist
Hey Heyhey86,
Thank you for using Apple Support Communities!
I see from your post that you're using Live Listen and you're unable to turn it off. I'd be happy to help out.
In this situation, I'd recommend confirming the steps here have been done:
Use Live Listen with Made for iPhone hearing aids - Apple Support
Let us know if this helps.
Cheers!