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Volume keys do not work

If I try to change the sound volume using the keyboard controls, the volume doesn't change. Or, if it does, it takes 30-45s for there to be any change.

MacBook Pro

Posted on Mar 11, 2020 11:21 AM

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Question marked as Top-ranking reply

Posted on Mar 11, 2020 11:30 AM

Here are some steps that may possibly fix your problem.


  1. Make sure your MacBook is up to date. You can do this by selecting >System Preferences...>Software Update on Mojave or later.
  2. Try resetting the NVRAM (Doesn't affect personal data)
  3. Try resetting the SMC (Doesn't affect personal data)
  4. Reinstall macOS (Doesn't affect personal data)
  5. If all of these steps fail, I recommend taking it to an Apple Store Genius Bar to have it looked at.
2 replies
Question marked as Top-ranking reply

Mar 11, 2020 11:30 AM in response to AllanRi

Here are some steps that may possibly fix your problem.


  1. Make sure your MacBook is up to date. You can do this by selecting >System Preferences...>Software Update on Mojave or later.
  2. Try resetting the NVRAM (Doesn't affect personal data)
  3. Try resetting the SMC (Doesn't affect personal data)
  4. Reinstall macOS (Doesn't affect personal data)
  5. If all of these steps fail, I recommend taking it to an Apple Store Genius Bar to have it looked at.

Volume keys do not work

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