I'm trying to download iMovie to my MacBook Pro, I have updated to Catalina so that's not the problem. In the app store I click on 'get' then on 'install' it circles for one second and then changes back to 'get'. Why can't I download iMovie??
MacBook Pro Retina
Hey there VKimble,
Thanks for reaching out to Apple Support Communities. I understand you’re having issues downloading iMovie to your Mac. I’ll be happy to help with this.
If you haven’t already, restart your Mac and try downloading once more:
How to turn your Mac on or off
You may also want to check your Mac storage just to be sure you have plenty of space:
How to free up storage space on your Mac
If that doesn’t help, see if this occurs in safe boot or a new user account to isolate and possibly resolve this issue:
Use safe mode to isolate issues with your Mac
How to test an issue in another user account on your Mac
Let me know if this helps.
Can you provide us with the exact steps that you are using to try to download iMovie? Are you trying to download it from the general app store collection of apps, or are you trying to update it from your purchases folder that displays when you click on your name at the bottom of the app store side bar? Do you have, or have you ever had, iMovie 10 on your Mac?
-- Rich
Can't download iMovie to MacBook Pro
