Replying in Discussions - Can't Scroll Up in Safari

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204,735 points

Replying in Discussions - Can't Scroll Up in Safari

I cannot scroll up when compiling a reply in these Apple Discussions. This is only occurring in Safari.

I only have my MacBook with me, so I do not know if it is only with this Mac.

I've been using my Mac for the past few days, and when I go to reply to a post, I cannot scroll up. All I can do is select the URL in the Address Bar, Copy it, and then Paste it into a newly opened tab, and view the post that way.

Anyone Else Come Across this on Apple Discussion Forums

MacBook Pro 15”, macOS 10.15

Posted on Mar 12, 2020 5:37 PM

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Answer 1

Top-ranking reply

TheLittles Author

Level 10

204,735 points

Mar 13, 2020 12:22 PM in response to MoonJ.

MoonJ. Said:

"[...]I recommend booting into safe mode, logging in and testing to see if the issue persists.[...]"

-------

Use Safe Mode and then Use Normal Boot:

Thank you so much for the reply. It seems using ADC in Safe Mode and then logging back in regularly after a Normal Boot fixes all of this. I am no longer having troubles with this scrolling advent that can out of nowhere.

Using Safe Mode allowed me to scroll, but it skipped up while scrolling my way atop the page. Having typed this, I am not having any more troubles. This is all after after having logged out of Safe Mode and back in normally; it is scrolling just fine now.

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Answer 2

MoonJ.

Community Specialist

Mar 13, 2020 10:19 AM in response to TheLittles

Hi there TheLittles,

I’m happy to see that you posted to the Apple Support Communities for assistance and I understand you haven't been able to crafting your replies. I’m happy to help with that.

I suggest trying two troubleshooting steps that may help to isolate the source of the issue. For the first step, I recommend booting into safe mode, logging in and testing to see if the issue persists. You can find the steps for safe mode located here: Use safe mode to isolate issues with your Mac

If you’re still noticing issues after safe mode, check to see if this is something that's isolated to just your user on your Mac, or if it's system-wide. Please use these steps to create a new user on your Mac: How to test an issue in another user account on your Mac

Wishing you the best!

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Answer 3

rose_10

Community Specialist

Mar 14, 2020 9:49 AM in response to TheLittles

Hiya TheLittles,

I'm so happy to hear that. I'm glad I could help.

Have the best weekend ever!

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Replying in Discussions - Can't Scroll Up in Safari

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