Macbook pro won’t charge

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Level 1

8 points

Macbook pro won’t charge

My macbook is macbook pro 2017. I’ve tried to charge my macbook since 4 hours ago and it won’t charge (i can see the “lightning” sign on the battery sign, but the battery percentage decreased until my macbook battery runs out). I use the same power source everyday to charge my macbook. I’ve tried to unplug it. I’ve tried to press shift+control+option+power button but the screen turned out like in the pic. I’m in a small city where there’s no apple store or anything. Please, help. I don’t know what to do anymore

MacBook Pro 13", macOS 10.13

Posted on Mar 13, 2020 12:57 AM

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Answer 1

Top-ranking reply

TheLittles

Level 10

196,861 points

Mar 13, 2020 1:16 AM in response to Sutarli

Sutarli Said:

"Macbook pro won’t charge: My macbook is macbook pro 2017. I’ve tried to charge my macbook since 4 hours ago and it won’t charge[...]"

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Don't Use Keyboard Covers:

See that green keyboard cover? Well, your battery probably overheated and went dead, due to condensation.

First off, remove the keyboard cover --- using one, humidity and heat will consolidate in to condensation. That would have made your battery, if not your LogicBoard go dead. So, it needs to be serviced. Chatting with Apple, see if they will mail you a box to have it shipped to and serviced from them. Go Here: https://support.apple.com > Select: Get Support > Proceed from there as necessary