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Cannot charge my macbook

Hello there.

I have a 2019 macbook air and it is not charging. I have never used another charger and I've had it for the last 6 months only.

It simply will not charge and the battery has completely drained out already. I have tried different outlets with no success.

MacBook Air 13", macOS 10.15

Posted on May 2, 2020 3:31 PM

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Question marked as Best reply

Posted on May 2, 2020 4:20 PM

luizhs Said:

"Cannot charge my macbook: [...[I have a 2019 macbook air and it is not charging. I have never used another charger and I've had it for the last 6 months only. It simply will not charge and the battery has completely drained out already. I have tried different outlets with no success."

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Go Here: If your Mac battery won't charge - Apple Support


Perhaps this is a Faulty Device?

If the above link is of no success, then contact Apple Support, and have them take a look at your Mac. You have a one-year out-of-the-box limited-warranty. So make use of it, if you have the option. Apple would send you a box; you'd ship the Mac out to them; they'll ship it back to you fixed anew.

Apple Phone Support:


Note: Waiting on the phone may take a bit, due to high call volumes. So, just stay on the line, and they'll be with you :)


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1 reply
Question marked as Best reply

May 2, 2020 4:20 PM in response to luizhs

luizhs Said:

"Cannot charge my macbook: [...[I have a 2019 macbook air and it is not charging. I have never used another charger and I've had it for the last 6 months only. It simply will not charge and the battery has completely drained out already. I have tried different outlets with no success."

-------


Go Here: If your Mac battery won't charge - Apple Support


Perhaps this is a Faulty Device?

If the above link is of no success, then contact Apple Support, and have them take a look at your Mac. You have a one-year out-of-the-box limited-warranty. So make use of it, if you have the option. Apple would send you a box; you'd ship the Mac out to them; they'll ship it back to you fixed anew.

Apple Phone Support:


Note: Waiting on the phone may take a bit, due to high call volumes. So, just stay on the line, and they'll be with you :)


Cannot charge my macbook

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