An unknown error occurred (75)
When trying to update my iPhone 7 Plus I received this message "The iPhone “iPhone” could not be updated. An unknown error occurred (75)."
How do I resolve it?
iPhone 7 Plus, iOS 13
When trying to update my iPhone 7 Plus I received this message "The iPhone “iPhone” could not be updated. An unknown error occurred (75)."
How do I resolve it?
iPhone 7 Plus, iOS 13
Your iPhone 7 is still currently supported.
Try this: Tap Settings on the Home screen>Go to General> Tap 'Software Update'. The screen will briefly show a spinning cogwheel. Where it says Automatic Updates, toggle the swith to read ON and follow the prompts. Your phone will need to be plugged in to a power supply.
If you have selected to receive Automatic Updates, you should see this:
When the task is complete, the Auto update screen should look like this:
If you have followed the prompts, you should be good to go.
Start exploring here --> If you see an error when you update or restore your iPhone ...
An unknown error occurred (75)