Iphone 7 plus stuck in debug mode

Hi, I have a problem with my iPhone 7 plus. It's stuck in debug mode and won't turn on. When I connect the phone to pc turn on automatically with the debug mode but the pc don't see the phone at all. I can not restore from iTunes because the phone its not visible in pc.

Posted on Mar 13, 2020 9:27 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 14, 2020 8:48 AM

Make sure you have the latest version of iTunes, downloaded from https://apple.com/itunes (the version in the Microsoft store does not support syncing).


Follow the instructions in this Apple support article—>If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support


If this does not work then see this Apple support article—>If your computer doesn't recognize your iPhone, iPad, or iPod - Apple Support

11 replies
Question marked as Top-ranking reply

Mar 14, 2020 8:48 AM in response to toma119

Make sure you have the latest version of iTunes, downloaded from https://apple.com/itunes (the version in the Microsoft store does not support syncing).


Follow the instructions in this Apple support article—>If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support


If this does not work then see this Apple support article—>If your computer doesn't recognize your iPhone, iPad, or iPod - Apple Support

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Iphone 7 plus stuck in debug mode

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.