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Apple ID Disabled

My Apple ID is disabled and I can’t update apps, but I don’t know why. How can I fix this?

iPhone 6s, iOS 12

Posted on Mar 15, 2020 10:28 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 15, 2020 10:30 AM

See this Apple document If you see a message that says 'Your account has been disabled in the App Store and iTunes' https://support.apple.com/en-us/HT208856 "There might be a problem with the payment method that you have on file. ... When you see the message, don't try to edit any of your account information."

 

You can get Apple telephone support for help in solving your problem using this link https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362 

 

You can also use this iTunes Support form https://support.apple.com/en-euro/itunes-contact

 

And here is how to contact iTunes worldwide support via text or chat using this https://support.apple.com/choose-country-region/itunesAfter After choosing your country, see the heading Tell us how we can help.


___________________

 

And see this document If your Apple ID is just locked or disabled https://support.apple.com/en-us/HT204106"If you or someone else enters your password, security questions, or other account information incorrectly too many times, your Apple ID automatically locks to protect your security and you can't sign in to any Apple services."

1 reply
Question marked as Top-ranking reply

Mar 15, 2020 10:30 AM in response to Katie836

See this Apple document If you see a message that says 'Your account has been disabled in the App Store and iTunes' https://support.apple.com/en-us/HT208856 "There might be a problem with the payment method that you have on file. ... When you see the message, don't try to edit any of your account information."

 

You can get Apple telephone support for help in solving your problem using this link https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362 

 

You can also use this iTunes Support form https://support.apple.com/en-euro/itunes-contact

 

And here is how to contact iTunes worldwide support via text or chat using this https://support.apple.com/choose-country-region/itunesAfter After choosing your country, see the heading Tell us how we can help.


___________________

 

And see this document If your Apple ID is just locked or disabled https://support.apple.com/en-us/HT204106"If you or someone else enters your password, security questions, or other account information incorrectly too many times, your Apple ID automatically locks to protect your security and you can't sign in to any Apple services."

Apple ID Disabled

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