CBS all access thru itunes

We pay for CBS all access but cannot get it to open on Apple TV. Screen says restore iTunes purchase but does not open access. We were billed by iTunes on 3/13

Apple TV 3, 8

Posted on Mar 15, 2020 2:34 PM

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1 reply

Mar 16, 2020 9:13 AM in response to 6863forus

Hello 6863forus,


Thank you for using Apple Support Communities.


I understand that you have paid for CBS All Access on your Apple TV but are not able to open it. I would start with the following support article to sort out what may be going on with your accessing this app.


If you can't stream or watch movies or TV shows from the Apple TV app, iTunes Store, or third-party apps - Apple Support


Best regards.

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CBS all access thru itunes

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