I could not set my finger prints on Touch ID as it has shown failed to enrolment.

Hi VanPhuVo!

I understand that you’re unable to set up Touch ID on your Mac, and I'm happy to help. You can try the suggestions for troubleshooting near the end of this article:

Use Touch ID on your Mac

Cheers!

VanPhuVo wrote:

Thank you, I_Rina.

I could not fix the failure enrolment . I will bring my Mac to the Apple store to have someone could help me.

If resetting the SMC https://support.apple.com/en-us/HT201295 does not bring it back to life—then yes you have a hardware issue.

In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment

Make an appointment for a "hardware issue"—

https://www.apple.com/retail/geniusbar/

Outside the USA

https://locate.apple.com/country

From iOS device using the app to make a online Genius Bar appointment is easy:

https://itunes.apple.com/us/app/apple-support/id1130498044?mt=8