Anyone else have Dolby Vision?

Question

Flugaren Author

Level 1

77 points

Anyone else have Dolby Vision?

I have some clearly visible problems with color whenever I display content in Dolby Vision mode on Apple TV.

My goal is to try to reproduce my issues on somebody elses TV.

Netflix: Altered Carbono

Dolby Vision

HDR10

Posted on Mar 15, 2020 9:04 PM

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Answer 1

Flugaren Author

Level 1

77 points

Apr 1, 2020 6:27 AM in response to Mac_user32

As shown below I have a peculiar solution that works with iTunes movies but not with Netflix.

It's about changing HDMI port during playback and make sure match range and framerate are on for both hdmi ports.

If you restart the movie it's back to normal flawed playback.

It's by no means pointing out that one port works and the other one doesn't as you can have fixed and broken playback in both ports.

There is definitively a flaw in Apple TV and not in the encoding of the movies themselves as it is probably possible to playback all DV movies flawlessly usiing my strange trick.

Angel has fallen:

Forrest Gump:

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Answer 2

TheLittles

Level 10

195,479 points

Mar 15, 2020 11:25 PM in response to Flugaren

Flugaren Said:

“I've been ripping my hair to pieces since I noticed my mistake but in a sence it's already been seen and I have not found any way to edit a post to remove it.”

———-

No worries:

I asked the host to remove the Serial Number for you. So, that is why is is no longer fully there.

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Answer 3

Mar 20, 2020 1:40 PM in response to Flugaren

Yes, same problem here. Dark colors/scenes look really bad in Dolby Vision. Have a feeling this issue appeared after updating to 13.3.1. When using the built in Netflix app on my TV colors are OK. Same issue when watching Apple TV+ content... Very frustrating!

Model: A1842 (64gb)

System: 13.3.1

TV: LG 70UH700V

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Answer 4

Apr 1, 2020 5:25 AM in response to Flugaren

Did u find any solution to your problem? I have the exact same problem on my LG TV. Internal app OK but all content in Dolby Vision from Apple TV 4K are off. Some dark scenes, the image is "inverted"

So if there is an solution to this problem, I am gratefull

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Answer 5

Flugaren Author

Level 1

77 points

Apr 1, 2020 6:35 AM in response to Flugaren

Netflix still have a known problem with Apple TV and Dolby Vision and suggest you use other means like the internal app to watch Dolby Vision content.

I keep probing them but they seems to be far from a solution.

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Answer 6

QuickPost

Level 10

103,365 points

Mar 15, 2020 9:26 PM in response to Flugaren

Hello,

What is your Apple TV's exact model number and what version of the system software is it running?

Settings > General > About

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Answer 7

Flugaren Author

Level 1

77 points

Mar 15, 2020 9:57 PM in response to QuickPost

tvOS 13.3.1'

Serial Number: C0*******MN4

[Personal Information Edited by Moderator]

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Answer 8

Flugaren Author

Level 1

77 points

Mar 15, 2020 9:50 PM in response to Flugaren

Model no:

A1842 (64gb)

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Answer 9

TheLittles

Level 10

195,479 points

Mar 15, 2020 11:27 PM in response to Flugaren

Flugaren Said:

"Serial Number: [...]"

For Note:

Important: Keep your Serial Number off of these an any forum whatsoever. It is visible to all out there.

[Edited by Moderator]

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Answer 10

Flugaren Author

Level 1

77 points

Mar 15, 2020 9:58 PM in response to TheLittles

I've been ripping my hair to pieces since I noticed my mistake but in a sence it's already been seen and I have not found any way to edit a post to remove it.

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