downloaded movies have no sound

I have about 15 of my favorite movies downloaded to my phone on the Apple TV app, but recently none of them have any sound. Other purchased movies, that I stream have sound, but no downloaded ones do. How can I fix this??

iPhone XS Max, iOS 13

Posted on Mar 16, 2020 2:10 PM

Reply
1 reply

Mar 17, 2020 8:34 AM in response to Mitcheyy_12

Hey Mitcheyy_12,


I see that you have downloaded movies, but there is no sound. I'll be happy to help out.


Have you tried restarting yet? If not, try that now: Restart your iPhone, iPad, or iPod touch. Also, try deleting one of the movies and download it again to see if that resolves the issue.


Be sure that when playing the movie, you're adjusting the volume for the app to increase it: Adjust the volume on iPhone.


Keep us updated!

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downloaded movies have no sound

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