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Can’t get to main menu on apple tv

Got stuck on r computers / settings screen. Can anyone help?

Posted on Mar 16, 2020 3:28 PM

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Posted on Mar 16, 2020 3:33 PM

Sounds like you have a third generation apple TV.


This screen shows up if you have no network connection.


If connected via wifi, try restarting the ruter, modem and the apple TV

and reconnect.


If you can, try testing with a wired connection


Basically follow the steps in this guide

Get help with Wi-Fi networks on your Apple TV - Apple Support


Good luck!


2 replies
Question marked as Best reply

Mar 16, 2020 3:33 PM in response to saramcdouallsaw

Sounds like you have a third generation apple TV.


This screen shows up if you have no network connection.


If connected via wifi, try restarting the ruter, modem and the apple TV

and reconnect.


If you can, try testing with a wired connection


Basically follow the steps in this guide

Get help with Wi-Fi networks on your Apple TV - Apple Support


Good luck!


Can’t get to main menu on apple tv

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