i would like to know is that from apple or no?
iPhone 11 Pro Max, iOS 13
Apple will always address you by your name or the name they have on file for you, not Dear Customer, Dear Client or by using your e-mail address. The e-mail will be from @apple.com or @iTunes.com. E-mail addresses can be spoofed. You can go to Mail/View/Message/Show all Headers to see more. Apple e-mails will never contain an attachment. Apple will never request personal information by email such as Social Security numbers, your Mother’s maiden name or full credit card numbers .
The only exception to the above I have noticed is if you order something from the Apple Store (apple.com), your receipt will be addressed to Dear Apple Customer. That is a receipt for a purchase you initiated.
Avoid phishing emails, fake ‘virus‘ alerts, phony support calls, and other scams. https://support.apple.com/en-us/HT204759
Identifying legitimate emails from the iTunes Store. https://support.apple.com/en-gb/HT201679
Send the e-mail to Apple as an attachment to a new e-mail before deleting it. You can forward as an attachment by going to Mail/Message/Forward as attachment. Or control - click on the email and select Forward as attachment. Make sure you send it as an attachment to a new email. If you just forward it, it will probably be rejected. You won’t receive a response.
reportphishing@apple.com
Apple will always address you by your name or the name they have on file for you, not Dear Customer, Dear Client or by using your e-mail address. The e-mail will be from @apple.com or @iTunes.com. E-mail addresses can be spoofed. You can go to Mail/View/Message/Show all Headers to see more. Apple e-mails will never contain an attachment. Apple will never request personal information by email such as Social Security numbers, your Mother’s maiden name or full credit card numbers .
The only exception to the above I have noticed is if you order something from the Apple Store (apple.com), your receipt will be addressed to Dear Apple Customer. That is a receipt for a purchase you initiated.
Avoid phishing emails, fake ‘virus‘ alerts, phony support calls, and other scams. https://support.apple.com/en-us/HT204759
Identifying legitimate emails from the iTunes Store. https://support.apple.com/en-gb/HT201679
Send the e-mail to Apple as an attachment to a new e-mail before deleting it. You can forward as an attachment by going to Mail/Message/Forward as attachment. Or control - click on the email and select Forward as attachment. Make sure you send it as an attachment to a new email. If you just forward it, it will probably be rejected. You won’t receive a response.
reportphishing@apple.com
If you received an email (or a message) about an unfamiliar purchase, subscription, or asking for personal information, it’s most likely a phishing scam. Don't call, email or click on any links in that email.
To confirm if there’s a real issue with your account, log into your Apple ID/iTunes account directly and check your billing info and purchase history.
To avoid phishing scams, etc.
Been asked to verify account due to billing address information provide. And when I about to provide details, their alert for legitimate website. So I would like to know is the email is real?
