iPhone 8 won't charge up from dead- stuck on bootup loop.

So I've plugged my phone in after it died and it won't come back to life- it gets to the apple logo screen, stays on it for a minute or two, then the screen goes back to black and then it restarts the process.


It doesn't seem to be responding to any attempt at a hard reset like I have seen suggested in other posts.


I have had issues with charging in the past- I was using a knock off cable not the one that came with the phone- but have since located a proper apple cable and am still having the same problem.


Any help asap would be appreciated as I need to use the phone for work in the next couple of hours.

iPhone 8, iOS 13

Posted on Mar 16, 2020 6:18 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 16, 2020 6:33 PM

Try booting into recovery mode.

press vol up then vol down then press and hold the side button till you see the connect to iTunes screen. Plug your iPhone to your computer, open iTunes and click restore iPhone.

2 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPhone 8 won't charge up from dead- stuck on bootup loop.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.