Double click to open Apple wallet

Hi I was wondering why I can’t open my Apple wallet with the double click when my phone is locked. I’ve checked my settings and it’s on. It works randomly when I don’t need it to but when I’m actually trying to use it I can’t get it to work. Also another random question. My optimized battery doesn’t seem to work anymore and was wondering if anyone knew any more info of how it decides to work. TIA

iPhone 7 Plus, iOS 13

Posted on Mar 16, 2020 10:35 PM

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3 replies

Mar 16, 2020 11:02 PM in response to EelOnMusk

What are you double clicking, you have not mentioned. However

If you have a credit, debit, prepaid, store card, or a rewards card in Wallet that works with Apple Pay, double-click the Home Button from the Lock Screen to open Wallet. On iPhone X or later, double-click the Side button. 


If your pass doesn't appear on the Lock screen when you think it should, you can open Wallet and select the pass to scan it. A pass won't appear for these reasons:

  • Location Services is off.
  • The Suggest on Lock Screen feature is turned off for that pass.
  • The merchant doesn't support this feature.


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Double click to open Apple wallet

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