Apple Team replaced both my Airpods (Airpods Pro). Light on the case is not flashing white ( Pressed it for almost 1 Min). Now they paired as two different bluetooth devices. On checking i found that firmware version of both the airpods is Different. One is 2B584 and another one is 2B588. I tried resetting but no use. Any help..?
I am facing the same issue with my airpods Gen 2. Can you please tell me how to exactly solve the issue?
I am facing the same issue with my airpods Gen 2. Can you please tell me how to exactly solve the issue?
My issue was that I had a blinking orange light on the AirPods Pro case when both replacement AirPods were in the case. This meant that the AirPods are not synced to the case or each other properly. I spent an hour trying to pair the replacement left and right AirPods Pro with the original AirPods Pro case I had. I followed the pairing process, and it would not work. I noticed that the left and right replacement AirPods where on different firmware versions. I could pair them separately to the case (i.e. as if they were completely separate units), however this would not allow me to use them together which subsequently also prevented noise cancellation from working and I would have to disconnect and forget one and pair the other one which would defeat the purpose of using these together. Obviously, not ideal.
Apple Tech Support tried however they are not aware that in order for replacement AirPods (either one or both replacing the left and right) with the original case requires both pods to be on the same firmware. The directions are below;
Once all of those conditions are met, the firmware update should automatically begin at some point (yeah, it's that vague). It seems to work best over night. You must be patient.
Once the AirPods Pro firmware updates, then the pairing process works exactly as it should; with your iPhone nearby and Bluetooth enabled, have both your AirPods in the charging case and now press the button on the back of the AirPods Pro case and hold it until the white light blinks to orange. You should see the prompt on your iPhone to Connect.
Note: You must be patient for the AirPods Pro firmware to update. This is the key to getting the pairing process to work properly.
Everything now works. I hope this helps.
Hi Harry,
Keep both iPhone and Airpods plugged in..overnight. Keep them side by side. Make sure you charge them for 7-8 hours..without interruption.
After this, Long press the button on the airpods case. It’ll flash white
i did exactly the same way.
try..! 👍🏻
Hi,
I've the same issue (with my pods pro in 2B584 an 2B588). I´m using an Ipad (not iphone) and trying to keep 'em side by side (plugged) all the night but there´s no way to update their firmwares.
Any other idea?
Hello,
Place both AirPods in the charging case and allow them to sit plugged in overnight. This will allow Software Update to update the firmware on your AirPods. There is no way to manually trigger Software Update for AirPods.
Hi Mate, It worked..!
Plugged in Both Airpods Pro (With Lid Closed) and my iPhone. 8 Hrs ++.
I don't know how much time it took exactly, But after I Paired it with my iPhone, Both Airpods are with same firmware Version (2B588) and are working perfectly.
Thanks.
How did your amber flashing stop? Did it automatically connect to your iPhone after 8 hours? I'm in the same boat as you were.
This method didn’t work even with the iPhone for me. Not sure whether will it work with iPad.
Hi,
hello, I can't update, I leave it in the case and I try to leave it counted but soon they disconnect, did you do it with two together or separately?
tanks.
Thanks for the information. I will try this tonight.
Spent The whole day with Apple support and they couldn’t figure out the solution.
Two Airpods with Different Firmware Version
