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First Generation Apple TV, can't sign in due to two-factor authentication.

Hello, I have an a first generation apple TV, and I can't sign into my iTunes or iCloud accounts because of the two-factor authentication. I also saw that I can no longer remove the two-factor authentication, so is there anyway I can sign into the Apple TV?

Posted on Mar 17, 2020 4:44 AM

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Posted on Mar 17, 2020 7:20 AM

If your Apple TV is a 3.9" black box, then it is at least 2nd generation.

If your Apple TV is a 7.7" white/aluminum box, then it is 1st generation.

Identify your Apple TV model - Apple Support

Many on this forum have misidentified their older model, hence my request for confirmation.


To sign in on your 2nd or 3rd generation Apple TV, while having two-factor authentication active, requires a bit of an adjustment for the procedure. Please see: https://discussions.apple.com/thread/250420575.


The Apple TV (1st generation) can no longer connect to the iTunes Store, and can no longer sync with modern iTunes versions. It is obsolete from both a support point of view, as well as practically.

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Question marked as Best reply

Mar 17, 2020 7:20 AM in response to gughi272

If your Apple TV is a 3.9" black box, then it is at least 2nd generation.

If your Apple TV is a 7.7" white/aluminum box, then it is 1st generation.

Identify your Apple TV model - Apple Support

Many on this forum have misidentified their older model, hence my request for confirmation.


To sign in on your 2nd or 3rd generation Apple TV, while having two-factor authentication active, requires a bit of an adjustment for the procedure. Please see: https://discussions.apple.com/thread/250420575.


The Apple TV (1st generation) can no longer connect to the iTunes Store, and can no longer sync with modern iTunes versions. It is obsolete from both a support point of view, as well as practically.

First Generation Apple TV, can't sign in due to two-factor authentication.

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