Battery Indicator Incorrect on Series 5 Apple Watch

Same here i think it to do with the watch software. Have tried everything and I think there should be another update soon to fix this I hope. Seems to me that this problem did not exist until they did this update.

I had a observe-up help call scheduled with Advisor #5 for this morning. True to form, I did now not receive any call or notice that the call was canceled and tested. You can see the result. I think that I am giving up at this factor.

I’ve been trying your power down workaround for about a week now, but it only seemed to work once (the first time). Ever since, it just stays stuck at 100% (or 99%) until it suddenly dies with no charge at all, so I’ve gotten in the habit of charging it for an hour in the morning, an hour in the late afternoon, and an hour before going to bed, just to be sure it doesn’t die. So irritating!

I spent two hours with Apple Support on Saturday trying to get this resolved—including multiple unpairings/re-pairings—and was ultimately told I had to mail it in or take it to a shop to be repaired (not an Apple Store, of course, since they are all closed). But it turns out the store they referred me to told me Apple won’t allow them to do in-store repairs—I’d have to make a 40-minute drive to drop it off so they could ship it back to Apple (uh, I can just do that myself!).

Anyway, sorry for the digression—bottom line, I tested your suggested approach and it didn’t solve it for me.

Same issue with apple Watch 4 and it seems to occur at the same time every morning between 6 and 8:05. My battery would normally operate until 2 in the afternoon when I normally charge it, before bed I am at 66% (last night). When I checked my watch when my phone after waking up, it was off. I proceeded to turn it back on and received the battery charge icon- threw it on the charger and within a minute it was at 53%.

There must be a software glitch at the phone operation system level iOS 13.4.1. Keeping my fingers crossed that a newer update will fix this issue.

It would be nice if apple posted known issues to the public and say that a fix is in the works. Did you read this, Apple?

All I can think is - Me too! My 3-month-old Apple Watch 5 stays at 100% for hours & hours, then starts to go down. It was dropping dead at 74% but now it’s 80%. I grab a charger, get the charging snake on the watch screen, then sometimes it’ll show 10 or 12%, then the screen goes blank, then blink! 80% and charging. It does that within a minute - I’ve taken screen shots on my iPhone (at first I thought I was crazy!). It gets back to 99% within 30 minutes. Spent time with Apple support last week and their solution was a factory reset, after doing diagnostics and finding nothing wrong with the battery. After reading these discussions, I’ve been turning it off for 15 minute increments maybe once a day. I have to put it on a charger for 30-45 minutes before bed (I wear it to track sleep) and put it in airplane mode. Otherwise it may die before my alarm needs to go off - that happened twice recently (hateful when you need to be at work early). I’m seriously wondering if the indicator trigger point is malfunctioning and I’ve decided I have to charge at 85% or face a certain death. I had an Apple Watch 4 that started doing some of this after 6 months & I traded it for the 5. If there is a solution PLEASE make it available. Never had battery issues with an iPhone. When its battery level shows 80% I’ve gots LOTS of use ahead and I know where I’m at with it. I really never can be sure if my watch will be on when I need it.....

So I charged my Apple Watch 5 last night for 40 minutes before going to bed. Went to bed with 100% charge. Woke up this morning with 100% charge. Battery indicator percentage started going down about 11 hours after I pulled it off the charger last night. Was at 91% an hour later when I started a workout. Looked down & the watch was off - done. The workout didn’t even register in the Activity app. Put the watch on the charger & about a minute later it was 91% & charging. Another minute - 90% and charging. Still there a few minutes later. Took it off the charger & turned off, waited a minute, turned on, 91%. I only use the OEM Apple Watch charger that came with the watch. The back gets warm during the charging process - anyone else have this?? I have Apple Care & spent too much time a week ago with Apple Support, who found nothing during diagnostics. Sure don’t want to send it in just to have Apple Support send it back, as others have documented in this thread. I live hours away from an Apple storefront. Watch & Phone are up-to-date OS. My Apple Watch 2 was a phenomenal device compared to this one!!

Last night my procedure was the same as yours and it was the first night my watch made it through the night. haven’t tried the work out just yet.

i think it’s a bug and hope the next phone and watch update correct the problem. There’s probably a legal reason why Apple never shares issues, but it would be nice if they acknowledged and said a fix was on the way.

It's been a month now and I am recovered. The trick was to flatten both the watch and the phone and set them up as new. Having done that successfully, I can say that the issue is most likely due to software, and probably iOS. I was on the beta for my watch (Series 5) and my iPhone (11 Max Pro). I reset both and flushed data on both and I've been running clean ever since. I even got my Orbit "glasses finder" to work. The only issue I had was with the badges (email count) not showing up for Outlook, but after several updates there from the Microsoft Office Beta program via the Test Flight app I am good on those, too. So, right now I am 100% functional and I got rid of a bunch of apps I never used anyway. I am on Apple Music Match, so I had to manually push songs to my iPhone as the sync with that still doesn't work right, but at the end I have all my data back on the watch. Keep in mind that the majority of apps store your info on the cloud, so once you reconnect after your fresh installs you'll likely not be missing anything. A little pain now sure beats months of continuous pain.

When you say “flatten both the watch and the phone” do you mean factory reset each and set each up as new without using backups at all? Phone 1st? Do you then pull photos, etc from your iCloud account? I have an iPhone XR & Apple Watch 5.

Sorry. Yes. Flatten means remove iOS, all data, and all apps. I think in Apple Speak it is “Set Up As New.” As for bringing data back, I manually reloaded my music from my PC. I did not pull my photos down from the cloud, but they are still available. I have many full backups available but did not use any to rebuild the phone. Even my sleep app still has its multi year history. Again, most everything is stored in a cloud of some sort, so you get almost everything back just by installing the apps again.

Same problem on Series 2. I have a post on here about it. After unpair repair it worked better. It went about 4 days with the indicator not working then the indicator started working and has been fine since. I am not installing today’s update until see comments about it in here.

I've been having the issue for a while now... First was with my Series 4. After multiple calls to support that only had them say the diagnostics were fine, I sold that watch and bought a Series 5, and after 3 weeks with it, now the Series 5 has started doing the same thing this week. So far no help from support. So frustrating

Same here. Never had issues with my Series 2. Had it for 2 years. Almost a year after getting my Series 4, it started sticking at 100% & dying without warning. Sold my 4 a couple of months ago & got a 5 from Apple. Just over a month later, battery issues started. Right now I charge for a half-hour when I get up, a half-hour with supper (because it will die unexpectedly if I don’t), then 45 minutes before bed. I’ve heard to try factory resetting my iPhone & watch without using backups but I sure don’t want something else to go haywire in that process. Sure open to suggestions though!

Through somewhat of an accident, I got my battery indicator working normally again. After the nth time the device went dead, I left it overnight. No charging. The next day, I charged it until it hit 100% (which took about an hour) and used it for an hour or so. Then I added an exercise I hadn't been able to track with the watch, using my iPhone. I took two+ hours for the watch to pick up on that added exercise, but from the moment it did, the battery indicator has been working normally again (two days and counting). At the end of the day I still have somewhere around 50-60% left. Which I find suspiciously high, since I use it quite intensively.

And...same problem over here. Got my Series 5 about a month ago. It was working great for 3 weeks and then suddenly one day this started happening. After being fully charged, it stays at over 80% for the first 12 hours and then starts going down from there. Without exception when it reaches 40% on the indicator, it dies. No power at all. I recently set a timer and it holds a charge for nearly 20 hours under normal use conditions. I tried hard resets of both the phone and watch, but I did install from backup on both. The issue persists. I also installed the most recent ios update, no change. Would love any advice on this aside from hard wipes of both devices. Thx