https://asm.transitdocs.com/map not displaying on my powerbook

This is a rather specialized topic but I hope someone can answer. I am running OSX 10.13.6 and safari 13.0.5 on both my powerbook and iMac. I am trying to display this site:

https://asm.transitdocs.com/map

which is supposed to display a map of Amtrak traffic. It does not display the map on my powerbook, it does display on my iMac. It displays correctly on both when I use Firefox.

Any ideas?

Thanks.

MacBook Pro 13", macOS 10.13

Posted on Mar 17, 2020 6:16 PM

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Question marked as Top-ranking reply

Posted on Mar 17, 2020 6:53 PM

On the powerbook, are you running any anti - virus programs? Using a VPN?


Try setting up another admin user account in System Preferences/Users & Groups to see if the same problem continues. Please post back on whether or not this worked. Also try the Safe Mode. Please post back on whether or not this worked.


Isolating an issue by using another user account https://support.apple.com/en-us/HT204443


Safe Mode - About. https://support.apple.com/en-us/HT201262


If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor. Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown. If the log won’t post, try posting it in Pastebin and provide a link in a reply. After pasting the report in a PasteBin page, go to the top of the page, and copy the address in the URL bar. Paste that in a new reply. Pastebin. https://pastebin.com/


Etrecheck – System Information. https://apps.apple.com/app/etrecheck/id1423715984?ls=1&mt=12


Web site version if required. https://etrecheck.com



3 replies
Question marked as Top-ranking reply

Mar 17, 2020 6:53 PM in response to mgeller47

On the powerbook, are you running any anti - virus programs? Using a VPN?


Try setting up another admin user account in System Preferences/Users & Groups to see if the same problem continues. Please post back on whether or not this worked. Also try the Safe Mode. Please post back on whether or not this worked.


Isolating an issue by using another user account https://support.apple.com/en-us/HT204443


Safe Mode - About. https://support.apple.com/en-us/HT201262


If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor. Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown. If the log won’t post, try posting it in Pastebin and provide a link in a reply. After pasting the report in a PasteBin page, go to the top of the page, and copy the address in the URL bar. Paste that in a new reply. Pastebin. https://pastebin.com/


Etrecheck – System Information. https://apps.apple.com/app/etrecheck/id1423715984?ls=1&mt=12


Web site version if required. https://etrecheck.com



Mar 17, 2020 8:00 PM in response to Eric Root

Thanks for the quick and useful response. I created a new user, as suggested, and safari correctly displayed the map when I signed in as same. That should give me enough to proceed, now that I know it's external to safari. I did try booting in safe mode but was still unable to get the map to work under the original account. At least I have a direction now, thanks again.

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https://asm.transitdocs.com/map not displaying on my powerbook

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