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We have voiceover turned off in settings but are still getting it in a movie. What’s going on? The problem occurs on both our televisions, one with the Apple TV box and one with the app. So it’s clearly in Apple somehow. I hate voiceover. Please help us turn it off.
Apple TV (4th generation)
Please differentiate between VoiceOver (screen reading of the interface, e.g. while navigating the menus) and Audio Descriptions (audio track of a movie that also describes the scene). I think you might be referring to Audio Descriptions, instead of VoiceOver.
Please differentiate between VoiceOver (screen reading of the interface, e.g. while navigating the menus) and Audio Descriptions (audio track of a movie that also describes the scene). I think you might be referring to Audio Descriptions, instead of VoiceOver.
Yes, I guess it's Audio Descriptions. We looked on the menu under Accessibility, and it only showed Voiceover, so we thought that was it.
Thanks! Can’t believe we didn’t see that!
Apple TV can’t turn off voiceover
