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martine244 Author

Level 1

5 points

iPhone7 Screen frozen

Hi, my iPhone is stuck on white screen with apple logo. I can't get it to turn on...have tried holding power button and volume down button together, it hasn't worked. Any suggestions? Thanks

iPhone 7, iOS 13

Posted on Mar 18, 2020 3:52 AM

Top-ranking reply

MrBill3

Level 10

103,906 points

Posted on Mar 18, 2020 5:03 AM

Hello,

Start here:

If your iPhone, iPad, or iPod touch won‘t turn on or is frozen

Good luck.

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iPhone7 Screen frozen

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