Chrome is not working on my Mac

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dinutwty Author

Level 1

8 points

Chrome is not working on my Mac

Hi there Chrome is not working on my mac. I deleted the app and reinstalled. But it doesn't work. Do you have any clue?

[Re-Titled by Moderator]

MacBook Air 13", macOS 10.13

Posted on Mar 18, 2020 10:29 AM

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Answer 1

Top-ranking reply

BobTheFisherman

Level 10

81,553 points

Mar 18, 2020 10:53 AM in response to dinutwty

Disable any proxy servers or VPNs you have running/configured. Uninstall all third party apps that claim to protect, clean, etc. Uninstall/disable Chrome extensions you have enabled.

Try booting in safe mode as a troubleshooting step.

Use safe mode to isolate issues with your Mac - Apple Support

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Answer 2

dinutwty Author

Level 1

8 points

Mar 18, 2020 10:41 AM in response to BobTheFisherman

Hi there thank you for the prompt response. MacBook Air (13-inch, Early 2015), version 10.13.6.

when I open chrome I get a message as "no internet" (I have attached a screenshot) but the internet connection is good.

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Answer 3

Mar 18, 2020 10:33 AM in response to dinutwty

What does "it doesn't work" mean? Help us to help you by providing details about what is happening, your system environment, computer model/year, error messages, etc.

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Answer 4

dinutwty Author

Level 1

8 points

Mar 18, 2020 10:58 AM in response to BobTheFisherman

Great thanks. It worked

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Chrome is not working on my Mac

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