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Can’t add a browser to my ipad through the app store

On an older iPad Air 2 I can’t add any type of browser to my ipad through the app store. I’ve restored it to the factory defaults and don’t even have Safari as a standard app. Any suggestions out there?

iPad Air 2, 13

Posted on Mar 18, 2020 2:01 PM

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Question marked as Top-ranking reply

Posted on Mar 18, 2020 2:11 PM

You have to have Safari on your iPad. It is a preinstalled app and cannot be deleted on an iPad 2. You may have restricted it using parental controls.


This isn’t exactly what you would see on your iPad, but this should give you the idea.

Use parental controls on your child's iPhone, iPad, and iPod touch - Apple Support


You might have moved it to another screen, so swipe from screen to screen to search for it. You can do a search on your iPad as well using the search feature. Finally, you can reset the home screen layout which will return it to the home screen. Settings>General>Reset>Reset Home Screen Layout. That will return the home screen to out of the box condition.

3 replies
Question marked as Top-ranking reply

Mar 18, 2020 2:11 PM in response to iPadBrowserTrouble

You have to have Safari on your iPad. It is a preinstalled app and cannot be deleted on an iPad 2. You may have restricted it using parental controls.


This isn’t exactly what you would see on your iPad, but this should give you the idea.

Use parental controls on your child's iPhone, iPad, and iPod touch - Apple Support


You might have moved it to another screen, so swipe from screen to screen to search for it. You can do a search on your iPad as well using the search feature. Finally, you can reset the home screen layout which will return it to the home screen. Settings>General>Reset>Reset Home Screen Layout. That will return the home screen to out of the box condition.

Can’t add a browser to my ipad through the app store

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