microphone not working on MacBook Air

I am using powerpoint in Office 365 and trying to use voice recording. It is not recording even though the timer is going. In Privacy set-up should the box for powerpoint be checked or unchecked? Suggestions?

MacBook Air

Posted on Mar 19, 2020 8:33 AM

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Question marked as Top-ranking reply

Posted on Mar 20, 2020 7:09 AM

Hi margie251,


Thanks for using Apple Support Communities! I see you're having an issue with recording your voice with the PowerPoint app, and I'd like to do what I can to help out.


You'll want to check that the internal microphone is allowed access for that app:

Control access to your microphone on Mac


You can also test recording your voice in an Apple app, such as Voice Memos: Use the Voice Memos app


Since PowerPoint is a Microsoft app, contact them for any additional help. I found this link, and it may help to get you started:

PowerPoint 2016 for Mac Help


Take care!

1 reply
Question marked as Top-ranking reply

Mar 20, 2020 7:09 AM in response to margie251

Hi margie251,


Thanks for using Apple Support Communities! I see you're having an issue with recording your voice with the PowerPoint app, and I'd like to do what I can to help out.


You'll want to check that the internal microphone is allowed access for that app:

Control access to your microphone on Mac


You can also test recording your voice in an Apple app, such as Voice Memos: Use the Voice Memos app


Since PowerPoint is a Microsoft app, contact them for any additional help. I found this link, and it may help to get you started:

PowerPoint 2016 for Mac Help


Take care!

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microphone not working on MacBook Air

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