The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
I was going through my photos and I discovered duplicates of my photos that I can't delete. I have sync off on my iTunes and they aren't backed up on iCloud. It is possible that my computer did sync them and I turned it off but I don't recall doing that. How can I get them off my phone?
iPhone 8, iOS 13
Before you try to delete the photos, make sure, that you have saved all iPhone photos , that are important to you, on a computer.
To remove synced Photos you can sync the iPhone with iTunes with "Sync Photos" enabled, but select an empty folder for syncing. This will remove all synced photos at once.
Or enable iCloud Photos just temporary. iCloud Photos is incompatible with iTunes syncing, so turning it on will delete all synced photos. Disable iCloud Photos again, immediately after the synced photos have been removed.
Thank you so much!!!
You're welcome 😊
Undeletable photos.
