My WiFi has just randomly stopped working for only my phone?

All of my devices are connected to the Wifi like normal. However, my iPhone just decided to disconnect from the wifi and says my password is incorrect when it most definitely isn’t. I’ve tried everything, even reset my phone. Any suggestions how I could fix this would be fab, thanks.

iPhone 8 Plus, iOS 13

Posted on Mar 20, 2020 1:07 PM

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Question marked as Top-ranking reply

Posted on Mar 21, 2020 2:02 PM

Hi mmacdougall,


Thanks for giving that a try.


Have you tried restarting your networking equipment, like your modem and router?


Sometimes what can happen is the router software can become frozen, so it cannot reconnect or add new devices, and can only maintain connection with devices already connected.


Try restarting that equipment and let me know if that helps.


Thanks for using the Apple Support Communities.

4 replies
Question marked as Top-ranking reply

Mar 21, 2020 2:02 PM in response to mmacdougall

Hi mmacdougall,


Thanks for giving that a try.


Have you tried restarting your networking equipment, like your modem and router?


Sometimes what can happen is the router software can become frozen, so it cannot reconnect or add new devices, and can only maintain connection with devices already connected.


Try restarting that equipment and let me know if that helps.


Thanks for using the Apple Support Communities.

Mar 21, 2020 12:17 PM in response to mmacdougall

Hi mmacdougall,


It sounds like you're having trouble with Wi-Fi and I want to help.


Did you run through the steps here?

If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network - Apple Support


Make sure you've tried to reset your Network Settings:

To reset your Network Settings. Tap Settings > General > Reset > Reset Network Settings. This also resets Wi-Fi networks and passwords, cellular settings, and VPN and APN settings that you’ve used before.


Let me know if that helps. If not, tell me if your iPhone still scans for Wi-Fi networks or is able to connect to any other networks.


Thanks for using the Apple Support Communities.

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My WiFi has just randomly stopped working for only my phone?

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