Green screen in Apple TV App
I bought a movie “Spies in Disguise” and viewed in Samsung TV. In the trailer, it is normal colour. But after I paid and watched it, the colour of the movie was green. Why?
URU7100,
User profile for user:
Teddy_B
User level:
Community Specialist
Hi, Wsyc.
I'm glad you decided to reach out on Apple Support Communities today. I understand correctly, you’re using the Apple TV app on your Samsung TV, and you purchased a movie that turned out to have a green tint to it.
Do you recall which service within the Apple TV app you used to purchase the movie? For example, was it an iTunes purchase?
If so, try to restart your Samsung TV and come back to restart the move. Does it help?
Buy movies and TV shows from the Apple TV app
I would contact Apple Support if you aren’t able to get the movie to play normally after restarting.
Best Regards.