Delivery delays COVID-19

I’d like to know too. I’m interesting in getting a Mac Book Pro 13. When I visited a Harvey Norman store in WA the assistant said he thought it wouldn’t be possible to purchase anything. Perhaps that was just for them. I’d like to know it it’s possible to order online then and when I could expect delivery please.

I ordered a MacBook Air 2020 basic configurations on May 4th. My delivery was between May 12-19, it comes the 15th. It took the longest processing the order, until May 14th and then within the next day it was “preparing to ship” and “shipped”! I hope this helps the waiting game.

I am using:

• 2020 MacBook Air
• Smallest base model = i3 Processor, 8GB RAM, 256GB storage

Yes there was hardly any fan noise, I actually don't think there's any at all. It really doesn't I mean, this morning when I was downloading ALL my pictures and videos (some of these were like 5 minutes long), it didn't overheat and it didn't have excess fan noise. I was also downloading the apps I wanted while these pictures were downloading + ALL while listening to Spotify. So I mean, I'm not sure why there are so many complaints about it. I know it's way better to use Safari than Chrome because Chrome is not the best browser on a Mac. I mean it really just depends on your usage and all in the end :)

I ordered a macbook pro 13” with a headphones on 15th of March. The headphones has been shipped in a few days after placed order. The estimate delivery date of macbook is 24th - 27th but it was not processed anything until now. I wanna ask you that do you get your macbook air now? And did you make a call to apple call center for asking about this delay delivery time. How can i get this answer T T

I am a Thai student at Adelaide, so I want to apologize to my weak english.

Thanks and i hope you reply me.

I think cause of the far distance of your package it could quite a while, based on the fact your package is shipped to Australia, Sydney and apple warehouses are mainly located in the USA. I would though call Apple and see what they say. Also in the US my guess is that they fedex or your postal service could have less employees than it did before this whole COVID-19 thing.

I also ordered a package which was a week ago but has still not come yet. So I feel you.

Best of luck to you.

same here:

i had a delivered date of the 22nd once the laptop shipped, then it stalled in Shanghai for around 24hours before heading off to alaska (even tho I’m in Europe, really upc?) where it hast left for Europe in over 24h

(even though I checked, 2 UPC flights have left for Europe since then)

and suddenly I wake up to the delivery time being Friday.

which wouldn’t be an issues if Friday wasn’t the day I had a 9 hour editing workshop on zoom, which I needed the computer for 😫

have you had any updates? Information?

To everyone,

I suggest calling/chatting with apple. they were helpful about after about 40 min. (cause you know apple...) and how slooooooow they can sometimes be. But try it anyway and maybe they can help?, but just remember that eventually it will come. It could depend on where you live. I live in the U.S., but it still has not come yet, but should come around Tuesday - Thursday (4/28-4/30) after ordering on 4/13. It may be b/c I live in the U.S., but things are pretty slow here as well. So good luck, and some advice try being blunt and keep doing this, until they comply with you (like buying a car).

i purchased an iPad Pro on 4/20, and it said it would be here between 4/24 and 4/28. This morning it was pushed back to 5/1-5/4. I purchased the Apple Pencil with it and it’s already here. I don’t know why it’s taking so long to ship the iPad? (Also, why don’t they just ship their stuff together?)

How did you receive help from customer service at Apple? I tried the virtual "chat" and was told this was a FEDEX issue, not an Apple support issue.

I placed an order on 5/1/2020. It is showing a status of Label Created, Delivery Pending. travel history from Lebanon, TN. I guess that means it is located in the USA? TN is only a few hours from me. I am not sure why it is delayed. I can't get anyone on the phone at FEDEX.

I just ordered a Macbook Air on May 8th and it says it's suppossed to come on May 18-26. I also ordered the adapter, however, and that was suppossed to come on May 12-13 but I just got it today. Do you guys think my MacBook will come sooner? I would like to have it for my finals which start tomorrow, but the Apple support said it probably won't.

I ordered same on April 21, shipping label created April 30 and still nothing........ UPS still shows ready to ship that's it. I also paid $17 extra for expedited shipping for May 5 because I need it for work. Going to try to call for an update and at least ask for a refund on the shipping!!

Yes I have the Same thing with an iPad Pro and the Pencil I ordered it at 2 may, the Apple page said 1-3 days so I was feeling to add some engraving too since is 1-3 days thinking that a week will do it but no. First expected delivery was 15-20 and now it’s 22-27 and we are Stuck of course on processing phase of the delivery. I called the Apple Center and they told me that they have some issues and will delay.

it’s not that I am arrogant and I don’t understand that we have a crisis or something I just don’t understand why it’s stated in the site 1-3 days if they see that they are failing to deliver on time they should update their site and not let us expecting something and feel bad about calling they due to pandemic crisis. I find it super unprofessional to write 1-3 days delivery time it’s already 10 days gone and we are on no process :(

I am a teacher and now have 7 days left of classes. so I understand needing your equipment! I knew there were shortages in inventory, but I was told my device was already built and in stock.

I just don’t understand why some equipment is moving and others are just stuck! I have ordered from Best Buy and large items arrived in days. I just don’t understand why there isn’t some traceability, if it is displaying TN. I have to believe it is either lost or stuck out of the country. I guess this forum makes me feel a little better that I just have to wait it out and I am not alone.

Yes this forum makes me also feel better hahaha. But the think is as I read all the Posts about that is that Apple has put the packets for shipping and the expecting arriving and the providers of shipping have a timeline with the packets and what products they have because the medicine and food and stuff like that are prioritized. So the shipment didn’t send any tracking list to Apple that’s why Apple is not updating your order status or send you an email with the tracking of your shipment.

i am looking forward for people that have received the products to give us an update

PS. Refreshing the page and nothing changing is bad let’s try not to do that hahaha ^.^

Yeah I would've liked to have it for finals that ended this week because I knew my current laptop would create problems and it did! I'm going to contact Apple support right now and see if they could have it for me by Monday so I can take my summer classes on it.