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Level 1

4 points

Getting a refund for an accident purchase

I would like to understand how to get a refund for an 109€ app that has been purchased by accident by my 7 years old son? Hayat Boaira (France)

iPhone 6, iOS 12

Posted on Mar 21, 2020 7:44 AM

Top-ranking reply

Level 10

732,497 points

Posted on Mar 21, 2020 7:47 AM

If you got an email receipt, use the 'Report a Problem' link in it. If not, click here and ask the iTunes Store staff for a refund.

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