FLEXGATE / MacBook Pro (13-inch, 2017, Two Thunderbolt 3 ports)

yanlucas wrote:

Hi Apple Community, if anyone knows if Apple support services covers the factory default "flexgate" for MacBook Pro (13-inch, 2017, Two Thunderbolt 3 ports).

Service Program—

https://www.apple.com/support/13-inch-macbook-pro-display-backlight-service/

All you can do is take it in and have it repaired.

At this time, there is no Service Program for the 15" (issue of the projector cable,) or the 2017 MBP.

Typically in the past if Apple does release a Service Program, they have offered a refund for out of pocket expense parts & labor for the exact issue covered.

Service Programs are triggered by the percentage of all MBP of this spec vs the number of failures documented.

We are not privy to this %, or have any more insight.

A repair ticket, your Apple Feedback—all are heading in the right direction to trigger this release.

Apple Feedback http://www.apple.com/feedback

A repair at your local AppleStore or AASP will generate a "service record" for the repair on your machine—and this is all you will need to qualify—if a Service Program is issued.

In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment

Make an appointment for a "hardware issue"—

https://www.apple.com/retail/geniusbar/

Outside USA

https://locate.apple.com/country

An alternative work-a-round for you is to connect to an external monitor if you can not afford the repair price.

I have the exact same issue. The design of the 2017 MBP is the same as the 2016 which they extended the warranty on. I am very disappointed Apple is waiting to extend it for the 2017 versions as well. Also disappointing that Apple decided the integrate the ribbon into the display to make sure the fix was super expensive for us, and yet profitable for Apple. This is probably the last Apple computer I will ever buy.