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Got a problem with those apps, safari and app store when opened are empty windows, mail doesn't even open at all (although it appears the dot under the icon in the dock).
The internet connection in stable and working so that's not the problem.
Any advise on what to do, please?
Hello m_pesk.
Thanks for reaching out to Apple Support Communities.
If I'm understanding correctly, you are experiencing issues with many of your apps not properly opening or not opening at all. I know that it is important to have a working MacBook, and I will be glad to assist.
Let's try safe mode first to see if it helps:
Use safe mode to isolate issues with your Mac
If the issue persists, I would recommend a test user account:
How to test an issue in another user account on your Mac
Cheers.
Hello m_pesk.
Thanks for reaching out to Apple Support Communities.
If I'm understanding correctly, you are experiencing issues with many of your apps not properly opening or not opening at all. I know that it is important to have a working MacBook, and I will be glad to assist.
Let's try safe mode first to see if it helps:
Use safe mode to isolate issues with your Mac
If the issue persists, I would recommend a test user account:
How to test an issue in another user account on your Mac
Cheers.
Hi m_pesk.
Thanks for trying those steps. Next, I would recommend contacting Apple Support:
Contact Apple for support and service
Take care.
Thank you so much!
I tried the safe mode first but the same issues occurred, so I followed the second method. In the new account I created, Mail at first opens up but when I start to configure an account it tells me the app has no internet connection. Safari as well shows the charging bar under the url stopping almost at the beginning and never completing and the app store shows always its empty window.
But the internet connection is working, because I can go on the internet through Chrome without any problem.
So I guess there's a connection issue between those apps and the Internet, any ideas on how to fix it?
Thank you so much again for your reply
Ok, thank you all for your answers!
The proxy option were overwritten and that messed all up. Now I've solved it and it all work as usual.
Thank you again!
Hi m_pesk.
Glad to hear that you are all set.
Take care!
problem with safari, mail and app store
