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Mail is no longer displaying when I click on the icon in toolbar

Hi. Mail is no longer displaying when I click on the icon in toolbar, I have to click 'mailbox' then 'go to favourite mailbox' to view my emails, plus mail is often closing unexpectedly once I have managed to get into it. It has previously been working fine - any suggestions would be greatly appreciated! Thanks

ps I am not very tech savvy so will need detailed instructions lol


Posted on Jul 28, 2022 4:35 AM

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Question marked as Top-ranking reply

Posted on Jul 28, 2022 4:46 AM

Andrea_S_D wrote:

Hi. Mail is no longer displaying when I click on the icon in toolbar, I have to click 'mailbox' then 'go to favourite mailbox' to view my emails, plus mail is often closing unexpectedly once I have managed to get into it. It has previously been working fine - any suggestions would be greatly appreciated! Thanks
ps I am not very tech savvy so will need detailed instructions lol

A - this is the Dock ?


A - Sometimes a Safe Boot of the Application itself will fix some things


A- To do the above, with Application closed completely SHIFT key and click the Mail icon in Dock


A - Still having issues>>


1 - Restart in Safe Mode. This will perform a Disk Repair, clear cache files and only load Apple Software, extensions and fonts. The boot up will be slow and can take some time - Normal.


2 - Does the issue present in this mode ?


3 - Sometimes a Safe Boot followed by a Normal Boot will just put things right.


EDITED

5 replies
Question marked as Top-ranking reply

Jul 28, 2022 4:46 AM in response to Andrea_S_D

Andrea_S_D wrote:

Hi. Mail is no longer displaying when I click on the icon in toolbar, I have to click 'mailbox' then 'go to favourite mailbox' to view my emails, plus mail is often closing unexpectedly once I have managed to get into it. It has previously been working fine - any suggestions would be greatly appreciated! Thanks
ps I am not very tech savvy so will need detailed instructions lol

A - this is the Dock ?


A - Sometimes a Safe Boot of the Application itself will fix some things


A- To do the above, with Application closed completely SHIFT key and click the Mail icon in Dock


A - Still having issues>>


1 - Restart in Safe Mode. This will perform a Disk Repair, clear cache files and only load Apple Software, extensions and fonts. The boot up will be slow and can take some time - Normal.


2 - Does the issue present in this mode ?


3 - Sometimes a Safe Boot followed by a Normal Boot will just put things right.


EDITED

Mail is no longer displaying when I click on the icon in toolbar

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