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Hey everyone,

I just updated my MacBook to Catalina 10.15.03 and everything is working fine except for the Sketchup thumbnails that don‘t show the model in preview. I have searched every forum possible to find a solution but nothing worked. I have Sketchup Pro 2018 installed.


Thank you in advance !

MacBook Pro 13", macOS 10.15

Posted on Mar 22, 2020 8:53 AM

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2 replies

Mar 23, 2020 11:47 AM in response to EvaPir

Hi EvaPir, 


Thank you for posting in the Apple Support Communities. I understand you’re having some issues with Sketchup Pro after updating to Catalina.


I’d suggest checking for updates to Sketchup Pro. This application would not have automatically been updated when updating to Catalina, or any version of macOS. 


You should find help updating and troubleshooting Sketchup via their support page I linked below.


Cheers!

Mar 24, 2020 3:24 AM in response to ryane77

Hey ryane77!


Thank you so much for taking the time to reply!

So, what happened is that I updated my sketchup pro to 2020 version, but still no preview of the .skp thumbnails. Neither in Documents folder nor through Sketchup (when I open the folder to import a model).

It seems like it is mac‘s problem and not application‘s!

If you have any more ideas, please let me know !


Thanks again !

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