Level 1

33 points

MacBook Pro 16'' popping sound

On the new MacBook Pro 16 inch there is this annoying popping sound whenever you tap on a YouTube video timeline, playing music from internal speakers. It seems not to be present when you pausa/play instead. This is the most noticeable scenario I heard it very loud.

please, is there a way to make a software update to fix this? There have been 1 or 2 Catalina updates, but none fixed it. It is very annoying, the whole computer experience is perfect, it is a shame to fall on this, especially with the new advertised speakers addition and "Apple listening to users" new attitude.

please Apple, listen! fix this!

MacBook Pro 16", macOS 10.15

Posted on Mar 22, 2020 11:33 AM

Top-ranking reply

.Bunny

Level 1

4 points

Posted on Nov 5, 2020 1:57 AM

After a long wait to see if a software fix would resolve this; I finally called into Apple Support near the end of October. They went through the usual scripts and then agreed it must be a hardware issue. They arranged a collection and box, and it was sent off on the 28th October 2020.

I got it back on 2nd November 2020 all fixed. They replaced the I/O board and Top Case/Battery combo. Brand new speakers I guess as part of that assembly. It's sounding fantastic! no pops or distortion whatsoever.

Took me a while to restore it from my Time Machine, and I am happy to report that everything is perfect now.

So thats my very positive resolution to this irritating problem.

(I am in the UK).

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Similar questions

57 replies

May 1, 2020 2:22 PM in response to Daeke

I have the problem with Logic Pro and Catalina 10.15.4. It's very annoying considering the price of the Computer.

aizarged

Level 1

13 points

May 28, 2020 5:22 AM in response to DPJ

Still not getting it? Do you think it is fixed for someone?

Jun 19, 2020 4:35 PM in response to aizarged

Still getting it. Although, recently it is not a popping sound anymore but a brief (1 second) cut in audio - every few minutes on YouTube. It follows a smilar pattern.

maxime57

Level 1

4 points

Jul 17, 2020 1:20 AM in response to Alhugen

Experiencing similar issue with MacOS Big Sur (build 20A4300b).

Sep 12, 2020 1:51 AM in response to Alhugen

I have the same problem with Logic and Dorico with Catalina 10.15.6 and it's really annoying as there is hardly any decent use for the speakers.

Jamesd49

Level 7

23,263 points

Oct 3, 2020 1:43 PM in response to louisgrg

Because apple does not look on this community, it is a user to user community,

Contact apple here - Contact Support

paddy232

Level 1

16 points

Oct 21, 2020 8:52 AM in response to ljonesATL

Where can that be found and what steps did you take?

.Bunny

Level 1

4 points

Nov 5, 2020 2:34 AM in response to aizarged

yes I did test with Logic and Youtube which both misbehaved before. touch wood it's a thing of the past :)

Nov 6, 2020 6:04 AM in response to Alhugen

gk_brown

Level 1

9 points

Nov 11, 2020 5:51 AM in response to Alhugen

I also have this issue. Periodically, my MBP will make a noticeable popping sound. It doesn't seem to be related to playing audio, as others have reported. It just seems to happen randomly.

gk_brown

Level 1

9 points

Nov 13, 2020 9:21 AM in response to gk_brown

Just upgraded to macOS 11 (Big Sur) and the issue is still happening.

Nov 22, 2020 6:44 PM in response to gratkowski

Is that in the MIDI settings? What do the MIDI settings have to do with anything? Did you change microphone too, or just speakers?

Nov 22, 2020 11:17 PM in response to gratkowski

Thanks for the info! - I set that up, let's see if it works.

dpalme

Level 1

4 points

Jan 12, 2021 2:12 PM in response to cmo99

That is a ******** answer as well.

Jul 24, 2020 6:36 PM in response to Alhugen

Hello! I am also having this issue! I find it a bit ridiculous seeing as my 16 in brand new mac that was over 3 grand shouldn't be having these issues. I brought my computer in and got it completely replaced and I am having all of the same issues. I teach music and because of COVID I have been running Logic, Final Cut, Garage Band, Choral apps, and spotify a lot. This happens randomly but lasts forever. ON BOTH BRAND NEW COMPUTERS! 3 grand! Wow!

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MacBook Pro 16'' popping sound