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33 points

iPhone cannot be used because it requires a newer version of Windows

My XS Max iPhone has been syncing fine with iTunes for Windows 12.10.4.2. Today, I tried syncing and I got "The iPhone "xxxx" cannot be used because it requires a newer version of iTunes....."

I do have the latest version of iTunes installed. I downloaded 64-bit 12.10.4.2 again today and did a "re-install". I rebooted PC. I powered off and on the iPhone. I still get error.

I wonder if it's related to the iOS 13.4 upgrade that got installed a few days ago?

Anyone seeing the same issue or have any ideas on how I can fix?

Thanks . . . . Brian

iPhone XS Max

Posted on Mar 22, 2020 12:29 PM

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brian555 Author

Level 1

33 points

Posted on Mar 24, 2020 7:39 PM

Apple has just released iTunes for Windows 12.10.5.12. That fixed the problem. My iOS 13.4 iPhone can now sync to iTunes again.

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iPhone cannot be used because it requires a newer version of Windows

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