Full storage and I can’t delete photos

Hi,


I have 60,5 GB of 64 GB Used on iPhone XS. When I tried to delete some photos or videos, they keep coming back, even when I try to empty “recently deleted” file. I plugged my iPhone to PC and I cant delete it from there either - error shows up. Any suggestions?


btw, I literally deleted all apps that could be deleted from phone.

iPhone XS, iOS 13

Posted on Mar 22, 2020 12:49 PM

Reply
1 reply

Mar 23, 2020 2:30 PM in response to nikitamathers

Hi nikitamathers, 




Thank you for reaching out to Apple Support Communities. 


 

I see that you have an issue with storage on your iPhone. You are unable to delete photos. I want to help. To make sure that we are covering everything, this article has the steps to take to Delete photos on your iPhone, iPad, and iPod touch - Apple Support


Also, here is another article that talks about how to Manage your photo and video storage - Apple Support


Hope that helps. Reach back out with any questions. 



Best Regards!

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Full storage and I can’t delete photos

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