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Refund/ money glitch

im wondering how I can get this money back because it says apple too the $19 but I didn’t get what I wanted and it doesn’t show in apple recipes

iPhone XR, iOS 13

Posted on Mar 23, 2020 9:37 PM

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Question marked as Top-ranking reply

Posted on Mar 23, 2020 9:39 PM

In order to get a refund, you need to open your purchase history so you can submit a refund request to Apple. 

 

Please follow the steps below: 

1. Click this link: https://reportaproblem.apple.com 

2. Sign in to your Apple ID that you use to purchase the subscription. 

3. On the Report a Problem website, under the Purchases tab, click Report a Problem to the subscription of the app you want refunded. 

4. Choose a reason for the problem, describe your issue, then tap or click Submit. 

 

Based on the information that you provide, Apple might provide a refund directly, refer you to the developer, require additional information, or might deny the refund request based on refund eligibility.

2 replies
Question marked as Top-ranking reply

Mar 23, 2020 9:39 PM in response to robby151

In order to get a refund, you need to open your purchase history so you can submit a refund request to Apple. 

 

Please follow the steps below: 

1. Click this link: https://reportaproblem.apple.com 

2. Sign in to your Apple ID that you use to purchase the subscription. 

3. On the Report a Problem website, under the Purchases tab, click Report a Problem to the subscription of the app you want refunded. 

4. Choose a reason for the problem, describe your issue, then tap or click Submit. 

 

Based on the information that you provide, Apple might provide a refund directly, refer you to the developer, require additional information, or might deny the refund request based on refund eligibility.

Refund/ money glitch

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