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Roseann19 Author

Level 1

8 points

iPhone 6 will not unlock with correct passcode

All of a sudden my iPhone 6s will not unlock using the correct passcode. Can anyone help?

iPhone 6s, iOS 13

Posted on Mar 24, 2020 12:30 PM

Best reply

Lawrence Finch

Level 10

203,326 points

Posted on Mar 24, 2020 12:38 PM

You may think it’s the correct passcode, but your phone doesn’t. And it’s in charge. You need to follow these instructions to reset your phone—>If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

This will restore the phone to factory settings; after doing that you can restore your backup to recover your settings a local data, and sync to iCloud for anything that you have previously synced.

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iPhone 6 will not unlock with correct passcode

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