All of a sudden my ringtone is using 'Ripples' when I have it set to 'default'. I turned the phone off and restarted it, but it's still doing the same thing. It uses 'Ripple' no matter which sound I select. This happened overnight. Any ideas?
iPhone 6s, iOS 13
I've solved my problem, and feel like an absolute fool! I suddenly remembered that different ringtones could be assigned to different contacts, so I checked the contact who had sent me into a tailspin in the first place, and sure enough, I had assigned 'Ripples'!: If other people are having this problem, as was indicated in the responses, you might want to check this out:
1. Open your Contacts list.
2. Select the name of the contact to customize.
3. Touch the Edit button....
4. Choose the desired ringtone from the list....
5. Press the Done button in the upper right-hand corner of the screen.
6. Tap the Done button again.
I daresay that just about everybody and her mother knows this already, but for those (like me!) who only realized it after a sudden brainstorm, it might prove helpful.
I've solved my problem, and feel like an absolute fool! I suddenly remembered that different ringtones could be assigned to different contacts, so I checked the contact who had sent me into a tailspin in the first place, and sure enough, I had assigned 'Ripples'!: If other people are having this problem, as was indicated in the responses, you might want to check this out:
1. Open your Contacts list.
2. Select the name of the contact to customize.
3. Touch the Edit button....
4. Choose the desired ringtone from the list....
5. Press the Done button in the upper right-hand corner of the screen.
6. Tap the Done button again.
I daresay that just about everybody and her mother knows this already, but for those (like me!) who only realized it after a sudden brainstorm, it might prove helpful.
Restore from DFU mode is the deepest restore, so try this. I see similar problems to yours on this community and none was solved. Try DFU restore or wait for next ios update.
What previous post means is, completely erase, and restore your iPhone 6S with iTunes, on your PC or Mac.
Becky - I'm a little confused. On my computer I'm using High Sierra 10.13.6 and the iOS on my phone says 13.4 and that my software is up to date. What did you want me to reinstall and WHERE? My computer? My phone?
Try this
Tried the reset and I am still getting 'Ripples' instead of default. And now I have to reset all of my settings! Oh, well, thanks for trying!
We all thought that you already tried this before 🤣
Now it works, this is important :)
No, I hadn't tried it before and nobody here suggested it, probably because you didn't realize you were dealing with a lame-brain! 😜 Thanks to everyone who tried to help - I appreciate it.
Hello morvenfromca,
Thanks for using Apple Support Communities. It's my understanding that your iPhone 6s ringtone unexpectedly reverts to the Ripples sound rather than your preferred setting. You've come to the right place! I'm happy to help.
I recommend reinstalling iOS with a computer. This step can resolve possible software issues by removing your current software and installing a fresh version. While your computer will try to reinstall the software without erasing your data, it's definitely a good idea to make sure that your content is backed up prior to trying this step.
How to back up your iPhone, iPad, or iPod touch
Use the steps in the link below to reinstall iOS:
If you can't update or restore your iPhone, iPad, or iPod touch
Let us know the results. Please include any other troubleshooting steps that you may have tried.
Have a great day!
iPhone 6s ringtone
