Want to highlight a helpful answer? Upvote!

Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Spinning Wheel After Contacts Name in Messages App

I have a problem where when I want to send a text message or iMessage and I start to type in a contacts name; the auto-populate shows me the name, I click the persons name, but then a little spinning circle appears next to the persons name and I can’t send the message.


furthermore, if I do this when composing a group message, the contacts with the spinning circle are removed from the message and only some of the contacts I selected are actually in the to field of the message. The contacts that had a spinning circle are removed automatically And aren’t included in the group message

iPhone 8

Posted on Mar 24, 2020 5:06 PM

Reply
Question marked as Best reply

Posted on Apr 1, 2020 3:50 AM

Didn’t work. It’s a big I’m sure. It’s the same contacts and telephone numbers that been in my iPhone for years. It happens with both android contacts and iPhone contacts. It doesn’t matter who the recipient is.

2 replies

Mar 24, 2020 5:16 PM in response to dipaola

Try a restart.


Restart your iPhone, iPad, or iPod touch https://support.apple.com/en-us/HT201559


Try a forced restart.


Reset Device. https://support.apple.com/en-us/HT201412


If necessary


Hard reset. https://www.wikihow.com/Hard-Reset-an-iPhone


Do a backup and try a factory reset. Then restore from your backup.


Restore to Factory setting. https://support.apple.com/en-us/HT201252


Backup - Restore your device from an iCloud or iTunes backup. https://support.apple.com/en-us/HT204184


Spinning Wheel After Contacts Name in Messages App

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.