Apple Watch 2 fails to upgrade to watchOS 6.2

Thanks andy90e... this worked for me. I had tried everything (restart phone, watch... even un-pair, wipe watch, re-pair, etc.).

In the end, I turned off Bluetooth and WiFi on my phone, then went into the watch and selected update. It took a while for it to download and verify the update but it did install.

FWIW, when I re-connected the phone to the watch via bluetooth it threw an error saying the update didn't work... but it did. I think that was a replica of the phone being confused since it couldn't see the watch and had been trying to update.

Wake up the watch before hitting install, make sure it's unlocked and have the software update open. (Settings > General > Software Update) When it starts verifying, it asks you to enter your passcode. If the watch is locked, for some reason, it won't ask you to enter the passcode. A screen will come up asking if you want to proceed with the update. Hit "Proceed." That's what finally worked for me and that was after 4 hours of fighting with the thing and trying every other remedy (restart the devices, delete the update, refresh the wifi settings, blah blah blah). I hope it works for you this time!

After dealing with not getting past verification I tried the following:

• Restarted both the iPhone X and Watch. No luck
• Deleted the download from the Watch. Open Watch App on iPhone, Select General and scroll down to Usage. Make sure you are wearing your watch and its unlocked. Delete the Watch Update. Try Again. No luck.
• Unpaired and restored from a back up. No Luck.
• Restored and set up as new. No luck, until. After getting the Unable to Verify prompt yet again, I grabbed the Watch off the charger and hit install again on my iPhone. Finally the update verified and as I type it is installing.

For the record I have a Watch Series 1. I have never once had an issue. Now I am stuck setting up my Watch to my typical settings. Still wondering why Tim and Company would issue an update in the middle of this global pandemic.

Unpair and re-pair?

There is a Force Restart option for the watch which might reset something:

https://support.apple.com/en-us/HT204510

Doing everything from the watch (with phone deliberately out range) worked for me first time, after trying everything via the phone.

Mine also finally updated when I ran software update from the watch itself. I placed the watch on the charger, unlocked it, then installed the update from Settings on the watch.

I have a Series 2. Good luck!

-Dave

Started the update from the watch, I then powered off my iphone too, just to ensure there was no connection with the watch. The watch downloaded & installed fine, while it rebooted I powered back the phone and everything was good. It needed that disconnection between watch & iphone to verify & install.

My Apple Watch wouldn't update to watch OS 6.2 until I updated from the watch instead of from my iPhone. Thank you knowledgable and helpful people for the advice that you shared here. I never even knew that the watch could be updated from the watch itself.

Try to do it straight from your watch - this word for me. Your watch must connect to your phone by Bluetooth , then it uses the WiFi off your phone , go to settings , general on your watch software update and it should download and install it.

Yes on the charger, with a minimum of 50%. If it’s been verifying for a long time. Reboot it all. Switch Bluetooth and WiFi off on your phone, WiFi on for the watch. Then complete the software update from the watch. People have had a lot of success with this process.

good luck

andy

I had the same problem with my Apple Watch - it was failing at the verification stage. I was able to complete the download through Settings on the watch itself.

Thanks for the heads up guys, updated from the watch itself solved the issue, have a good day, stay safe.....

The way I did it was to turn Bluetooth And WiFi off on iPhone. Connect watch to your WiFi and do it from your watch. Ignore the phone. Worked for me on series two.

watchOS 6.2.1 appears to fix the issue.

Have you tried to launch the update straight from the Watch (from inside its settings) ?

As said just above, have you checked if it works by updating from the Watch instead of doing it from the iPhone ?