Apple Watch 2 fails to upgrade to watchOS 6.2

Hi, I have an odd situation. I am trying to update my AW2. I have updated iPhone to iOS 13.4 and my AW2 runs the latest previous watchOS. The update downloads but fails to install. The process fails during Verification. I tried rebooting both iPhone X and AW2. I deleted the update and redownloaded it again. No use. It still fails. Does anyone have the same issue?

Posted on Mar 25, 2020 3:10 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 2, 2020 11:50 AM

Thanks andy90e... this worked for me. I had tried everything (restart phone, watch... even un-pair, wipe watch, re-pair, etc.).


In the end, I turned off Bluetooth and WiFi on my phone, then went into the watch and selected update. It took a while for it to download and verify the update but it did install.


FWIW, when I re-connected the phone to the watch via bluetooth it threw an error saying the update didn't work... but it did. I think that was a replica of the phone being confused since it couldn't see the watch and had been trying to update.

Similar questions

85 replies

Apr 29, 2020 9:05 AM in response to vkodryan

I am having the same issue. I got to the verification screen, it went through that just fine. Then I got to the downloading screen and get “unable to update Apple Watch” message. I have been trying this for weeks to get this to update. I even unpaired and re-paired my Apple Watch and still have this same issue. Can someone please help me get this resolved? It’s starting to **** me off!!!!!!

Mar 25, 2020 9:06 AM in response to vkodryan

Try the update from the watch itself,I did this and had no problems whatsoever,just make sure the watch is on the charger and has at least 50% charge and make sure bluetooth and wifi are both turned on.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Apple Watch 2 fails to upgrade to watchOS 6.2

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.